Introduction

Welcome to One Day Cafe and Resto. These Terms and Conditions govern your use of our website, theoneday.in, and the services we provide. By accessing our website and placing orders, you agree to comply with these Terms and Conditions.

Use of the Website

• Eligibility: You must be at least 18 years old to use our website and place orders.
• Account: To place orders, you may need to create an account using your email address or login with Google. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Accuracy of Information: You agree to provide accurate, current, and complete information during the registration and ordering process.

Orders and Payments

• Order Processing: We strive to process online orders within an hour. We encourage you to order in advance and specify the delivery date and time during checkout.
• Delivery Time: Scheduled orders will be delivered at the specified time. Instant orders may take 30 minutes to 2 hours to deliver, depending on the delivery location.
• Payment: We use Razorpay as our premium payment portal for secure transactions. We accept various payment methods offered by Razorpay.

Delivery Policy

• Delivery Area: We offer door delivery services in and around Sivakasi.
• Hygiene and Safety: We ensure hygiene and safety in all our processes, from food preparation to delivery.

Refund and Returns Policy

• No Returns: We do not accept returns due to the perishable nature of our food items.
• Replacements: In case of a significant issue with your order, we will replace the item with a fresh one. Contact us within one hour of delivery and provide proof of the problem.
• No Refunds: We do not offer refunds for any orders.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of One Day Cafe and Resto or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

Limitation of Liability

One Day Cafe and Resto shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our liability is limited to the maximum extent permitted by law.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Sivakasi.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: support@theoneday.in
Phone: +91 6382 353 793
Address: 11 Kuppusamy Pillai Street, Parasakthi Colony, Sivakasi – 626 123